Vera Art Doula

Privacy Notice

Effective date: 21 September 2026 · Last updated: 21 September 2026

1. Data Controller

The controller responsible for the processing of your personal data is:

Name: Vera Sels · Trading as: Vera Art Doula · Business address: 1024 Budapest, Pázsit utca 14. Alagsor, Hungary · Email: vera.art.doula@gmail.com · Website: vera-art-doula.com

Vera Sels is a self-employed service provider operating in Hungary.

This Privacy Notice explains how I collect, use, store and protect your personal data in connection with the provision of my doula and art therapy services, appointment booking, invoicing, newsletter communications and your use of my website.

I process personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (the “General Data Protection Regulation” or “GDPR”), as well as applicable Hungarian data-protection legislation.

2. What Personal Data I May Process

Depending on how you interact with me and which services you use, I may process the following personal data:

  • your name;
  • email address;
  • telephone number;
  • information provided through the booking form;
  • information provided in connection with enquiries;
  • information relating to appointments and services;
  • invoicing information;
  • payment-related information;
  • information you voluntarily provide in connection with doula services;
  • information you voluntarily provide during art therapy sessions;
  • professional notes relating to sessions and professional work;
  • information concerning your physical or mental health where this is relevant to the service and voluntarily provided by you;
  • photographs, artwork, testimonials, birth stories or other personal content that you voluntarily share with me;
  • information relating to your subscription to my newsletter.

You are not required to provide personal data that is not necessary for the service you request. However, where certain information is necessary to arrange or provide a service, I may not be able to provide that service without it.

3. Special Categories of Personal Data and Health Data

Because doula and art therapy work may involve information relating to pregnancy, childbirth, physical health, emotional wellbeing or mental health, some of the information you provide may constitute special categories of personal data, including health data, within the meaning of Article 9 of the GDPR.

I will only process such information where there is an appropriate legal basis under the GDPR and where the additional requirements applicable to special-category data are satisfied.

Where the processing of special-category data is based on your explicit consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

I do not ask you to provide health information unless it is relevant to the service or you choose to provide it.

Please only provide health information where sharing it is necessary for the service or where you have expressly chosen to share it.

4. Purposes and Legal Bases for Processing

A. Responding to Enquiries

I use personal data provided by email, telephone or other means to respond to your enquiry and communicate with you.

Legal basis: taking steps at your request prior to entering into a contract and, where applicable, my legitimate interest in properly handling and responding to enquiries.

B. Appointment Booking and Provision of Services

Appointments may be booked through my website or through the Google Forms booking form that I provide.

I use the information submitted through the booking form to arrange appointments, organise the service, communicate with you and provide the requested service.

Legal basis: performance of a contract or taking steps at your request prior to entering into a contract.

I use Google Forms through Google's technological infrastructure. Google may also process certain data as an independent data controller under its own privacy policies. The use of Google services is therefore also subject to Google's applicable privacy policies.

C. Payments, Invoicing and Accounting

Payment for my services may be made by:

I process the personal data necessary to issue invoices, maintain financial records and comply with tax and accounting obligations.

I use Számlázz.hu for invoicing.

Legal basis: compliance with legal obligations and, where applicable, performance of a contract.

Invoicing, accounting and tax-related information is retained for the periods required by applicable Hungarian law.

The processing of personal data by Számlázz.hu is also subject to the privacy information of KBOSS.hu Kft. According to the current Számlázz.hu privacy notice, KBOSS.hu Kft. may act as a data controller and/or data processor depending on the relevant processing activity.

  • cash; or
  • bank transfer.

D. Professional and Session Notes

I may create professional notes relating to sessions and professional work in order to provide continuity and appropriate professional services.

These notes are treated as confidential.

Professional notes are accessible only to me, except where disclosure is required or permitted by law, or where disclosure is necessary for the establishment, exercise or defence of legal claims.

Legal basis: depending on the nature of the information, performance of the service/contract and, where special-category data is involved, an applicable legal basis under Article 9 of the GDPR.

I do not use professional or session notes for marketing purposes.

E. Voluntarily Shared Photographs, Artwork, Testimonials and Birth Stories

You may choose to send or share photographs, artwork, testimonials, birth stories or other personal content with me.

Sharing such content with me does not in itself mean that I will publish it.

I will only use identifiable personal content on my website, social media or other publicly accessible materials where I have an appropriate legal basis to do so and, where required, your explicit consent.

You are never required to provide photographs, artwork, testimonials or birth stories in order to receive my services.

F. Newsletter

If you subscribe to the Vera Art Doula newsletter, I will use your email address and information relating to your subscription to send the newsletter and manage your subscription.

I use Substack to provide my newsletter service.

Legal basis: your consent.

You may withdraw your consent at any time by using the unsubscribe option included in the newsletter or by contacting me directly.

Substack generally processes subscriber information on behalf of publishers as a data processor, while acting as an independent data controller for certain processing activities carried out for its own purposes.

Substack's own Privacy Policy provides further information about its processing of personal data.

5. Email and Communication

I use Gmail for email communication.

Personal data provided by email is used to respond to enquiries, arrange appointments, provide services, communicate with you, carry out administration and manage our professional relationship.

Legal basis: taking steps prior to entering into a contract, performance of a contract, and where applicable, legitimate interests or compliance with a legal obligation.

Please avoid sending highly sensitive health information by ordinary email unless providing such information is necessary and you consider email to be an appropriate communication method.

6. Data Processors and Other Recipients

I treat client information as confidential.

I do not sell, rent or otherwise commercially disclose your personal data to third parties.

In operating my services, I use the following external service providers:

Service providerPurpose
GoogleGoogle Forms and Gmail – booking and email communication
KBOSS.hu Kft. / Számlázz.huinvoicing and invoicing records
Substack, Inc.newsletter distribution and subscription management

In addition, personal data may be disclosed where necessary:

  • to my accountant or other professional advisers;
  • to my bank where necessary to process a bank transfer;
  • to public authorities or other bodies where disclosure is required by law;
  • to a court or other authorised person where disclosure is necessary for the establishment, exercise or defence of legal claims;
  • to another person where you have expressly authorised or requested the disclosure.

7. International Transfers

Some of the technology service providers I use may process personal data outside the European Economic Area (EEA).

Where personal data is transferred to a recipient or service provider outside the EEA, the transfer will be carried out in accordance with the GDPR and applicable safeguards.

Processing carried out by Google and Substack is also subject to their respective privacy documentation. Substack's Privacy Policy provides additional information concerning its processing activities and contact arrangements for individuals in the EEA.

8. How Long I Keep Personal Data

I retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law.

In general:

  • enquiry-related data is retained for as long as reasonably necessary to deal with the enquiry and any resulting relationship;
  • booking information is retained for as long as necessary to arrange and provide the service;
  • professional and session notes are retained for as long as reasonably necessary for the relevant professional purpose and applicable legal requirements;
  • invoicing and accounting information is retained for the period required by applicable Hungarian law;
  • newsletter subscription information is retained until you withdraw your consent or unsubscribe, unless another lawful basis or legal obligation requires further retention.

Where a longer retention period is necessary because of a legal claim, dispute or legal or regulatory obligation, the relevant information may be retained until the matter is resolved or the applicable legal retention period has expired.

9. Data Security and Confidentiality

I implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or unauthorised disclosure.

Information relating to clients and sessions is handled discreetly and confidentially.

No method of electronic storage or transmission can be guaranteed to be completely secure. For this reason, I encourage you not to send unnecessary highly sensitive personal or health information by ordinary email or other unsecured communication channels.

10. Cookies and Website Analytics

I currently do not use Google Analytics, Meta Pixel or other analytics, advertising or tracking systems for my own purposes on my website.

The website may nevertheless use technically necessary cookies or similar technologies required for the operation of the website or the technology used to provide it.

I currently do not use non-essential analytics or marketing cookies for my own purposes.

If this changes in the future, I will update this Privacy Notice and, where required, introduce an appropriate mechanism for obtaining consent.

11. Your Rights

Subject to the conditions and limitations set out in the GDPR, you may have the following rights:

  • the right to access your personal data;
  • the right to have inaccurate personal data corrected;
  • the right to have incomplete personal data completed;
  • the right to request erasure of your personal data;
  • the right to request restriction of processing;
  • the right to data portability;
  • the right to object to certain processing;
  • the right to withdraw consent where processing is based on consent;
  • the right to lodge a complaint with a supervisory authority.

Under the GDPR, requests from data subjects should generally be answered within one month. This period may be extended by up to a further two months where necessary due to the complexity or number of requests.

You may exercise your rights by contacting me at: vera.art.doula@gmail.com

12. Right to Withdraw Consent

Where the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Withdrawal of consent also does not affect processing that has another legal basis, such as processing necessary to comply with a legal obligation.

13. Right to Lodge a Complaint

If you believe that your personal data has not been processed in accordance with applicable data-protection legislation, you may contact me directly in the first instance.

You also have the right to lodge a complaint with the Hungarian data-protection supervisory authority:

National Authority for Data Protection and Freedom of Information (NAIH) · Address: 1055 Budapest, Falk Miksa utca 9–11, Hungary · Postal address: 1363 Budapest, P.O. Box 9, Hungary · Website: naih.hu

NAIH is the Hungarian supervisory authority responsible for matters concerning the protection of personal data.

14. Children's Personal Data

My services are primarily intended for adults.

Where personal data relating to a child is provided in connection with a service, I will process such data only where an appropriate legal basis exists and in accordance with applicable data-protection legislation.

15. Changes to this Privacy Notice

I may update this Privacy Notice from time to time to reflect changes in my services, the technologies I use, legal requirements or my data-processing practices.

The current version will be published on my website.

Last updated: 21 September 2026

16. Contact

If you have any questions concerning this Privacy Notice or the processing of your personal data, please contact:

Vera Sels – Vera Art Doula · 1024 Budapest, Pázsit utca 14. Alagsor, Hungary · Email: vera.art.doula@gmail.com · Website: vera-art-doula.com

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